Shipping policy

At ICS Cloud, we aim to provide a smooth and reliable delivery experience for all orders.

School Code Orders – Free Delivery

All inventory orders placed using an official school code will be delivered free of charge directly to the respective school.

These orders are consolidated and shipped to the school location for convenient collection by students or parents.

Inventory orders placed without a school code (direct customer purchases) will be delivered to the provided address within the UAE.

A flat-rate shipping fee of AED 30 will be applied at checkout for all direct deliveries across the UAE.

School deliveries: As per scheduled school distribution timelines
Direct UAE deliveries: Typically processed and delivered within standard local delivery timeframes after order confirmation

Orders are processed once payment confirmation is received. Delivery timelines may vary during peak periods or school distribution schedules.

For any shipping-related questions or assistance, please contact our support team through the official ICS Cloud communication channels.